Message to our users regarding privacy
Vistaflor believes in protecting the confidentiality of its user’s information in accordance with our user’s wishes and applicable laws. Our reason for collecting customer information is to help us deliver value and improve the purchase experience of our users. The.
What is customer information?
Customer Information is information about you that is obtained by Vistaflor in connection with providing a product or service for personal, family or household purposes. Some Customer Information is general and not specifically about you. For example, we may collect and use aggregate sales information or purchase data to determine purchasing trends. Because this aggregated information cannot be linked to any individual, it is not protected by this policy.
Customer Information also includes Customer Identifiable Information. This is information that identifies you. It includes your name, address, email address, and telephone number.
How is customer information identified and collected?
To help better understand and serve the needs of our customers, we collect Customer Information from various sources, including the following:
- Information you give us on customer surveys, sweepstakes and coupon rebate entries, or when you visit our website.
- Information you provide to us over the phone or through the mail.
- Information we collect through your browser when you visit our website and your browser interacts with us.
- Information recorded as a result of your interaction with any of our employees or through our call center.
How is your information used?
Vistaflor will not disclose to any company, person or agency users Information such as customer names, home or email addresses, or phone numbers, except as described below.
In order to provide you with products and services we believe may meet your needs and interests, Vistaflor may disclose your information only to employees within our company, information such as, your purchases and your experiences with our products, your reviews about our products. We may also provide user’s information to service providers that perform services for us, such as sending a direct mail offer from us to you. We require these companies to sign a confidentiality agreement that prohibits them from using the information for unauthorized purposes.
In addition, Vistaflor may disclose users information as required by law or in response to a specific law enforcement request.
What measures have been designed to protect user’s information?
What happens when I visit the website?
When you connect to this website our computers do not collect user’s private information unless you submit that information to us through our website during your purchase of any product. We track usage of our website and record the preferences of visitors to our website, but we do not record any private information about you through these processes.